Add-Ons (Shipping Protection and Product Add-Ons)
What cart add-ons do
Cart add-ons are optional extras customers can add with a simple checkbox in the cart drawer. Common examples are shipping protection, order insurance, or a small product add-on (like a warranty, gift wrap, or a bonus item).
Before you start
- Shipping protection is usually a paid add-on item that gets added to the cart like a normal product.
- Product add-ons are regular products you pick from your Shopify catalog.
Create a checkbox add-on
In the app, go to Cart Editor and open the section for Add-Ons (sometimes labeled Shipping Protection or Cart Add-ons).
Enable the add-on block so it can show inside your cart drawer.
Select the item the checkbox will add to the cart:
- Shipping protection: choose your shipping protection product (or the product you created for this).
- Product add-on: pick any product from your catalog.
Customize the text customers see next to the checkbox:
- Title: keep it short and clear (example: Shipping protection).
- Description: explain what they get (example: Covers lost, stolen, or damaged packages).
If the setting is available, choose whether the checkbox starts:
- Unchecked (recommended in most stores)
- Checked by default
Save your changes and preview your cart drawer. Add a product to your cart and test the checkbox on and off.
Tiered pricing (price changes by cart total)
If your add-on supports pricing tiers, you can charge different amounts based on the customer’s cart total. This is commonly used for shipping protection (for example, $0.99 for small carts and $2.99 for larger carts).
How pricing tiers work
- The app checks the current cart total and matches it to a tier.
- When the customer checks the box, the correct priced add-on is added.
- If the cart total changes, the app may switch the tier to match the new total.
In your add-on settings, enable Tiered pricing (or similar).
Create tiers using cart total ranges (example):
- $0–$49.99 → $0.99
- $50–$99.99 → $1.99
- $100+ → $2.99
Add items to your cart to reach each tier. Turn the checkbox on and confirm the add-on price matches the tier.
Best practices (recommended)
- Keep it optional: customers should clearly understand it’s an add-on.
- Use clear names: “Shipping protection” or “Package protection” is easier than “Coverage”.
- Explain the benefit: one short line is enough.
- Don’t add too many: 1–2 checkbox add-ons is usually the sweet spot.
Common issues
- Make sure the add-on product is Active in Shopify.
- Check that it’s in stock (or allowed to sell when out of stock, if you use that setting).
- Confirm the product is available in the customer’s market/currency if you sell internationally.
- Review your tier ranges so they don’t overlap.
- Make sure every cart total has a matching tier (including very high totals).
- Test with carts right at the edge (example: $49.99 and $50.00).
- Rewrite the description in simpler words.
- Avoid big promises. Say what it does in plain language.
- If it’s pre-checked, consider switching it to unchecked by default.