Reward Display Options (Empty Cart, Confetti, Gift Position)
What these settings control
These settings help you decide:
- Rewards on empty cart: Should customers see the rewards area when the cart has no items?
- Confetti on unlock: Should a celebration animation show when a reward unlocks?
- Free gift position: Where should free gift items appear in the cart item list?
Open the reward display settings
In your app admin, open Cart Editor.
Find the section for Rewards / Progress bar / Free gifts (the area where you manage reward tiers).
Look for a subsection like Display, Appearance, or Behavior. That’s where these three options usually live.
Show or hide rewards on an empty cart
This controls whether the rewards/progress area shows when the cart is empty.
Look for a toggle like Show rewards on empty cart or Show rewards when cart is empty.
- On: Customers can see goals right away (example: “Spend $50 to unlock free shipping”), even before adding items.
- Off: The cart stays clean when empty, and rewards show only after an item is added.
Open your cart drawer with no items and confirm the rewards area matches your choice.
Turn on confetti when a reward unlocks
This adds a short celebration effect when a shopper hits a goal (for example, they unlock a free gift).
Look for a toggle like Confetti, Celebrate on unlock, or Confetti on reward unlocked.
- On: Confetti plays when a reward changes from “locked” to “unlocked.”
- Off: The cart updates normally with no animation.
Add items until you pass a reward goal and confirm the confetti shows (or doesn’t show).
Choose where free gifts appear in the cart
This controls the placement of the free gift line item(s) compared to regular items.
Common placement options
- Top of cart items: Free gifts show first, so customers notice them right away.
- Bottom of cart items: Free gifts show last, so the customer’s chosen items stay first.
- Next to the qualifying item (when available): Gifts appear near the item that unlocked them (not available in all layouts).
Look for a dropdown or radio buttons like Gift position, Free gift placement, or Where to show free gifts.
Select the option that matches your goal (highlight the gift vs keep the cart list tidy).
Unlock a free gift, then confirm the gift item appears in the right spot in the cart list.
Quick troubleshooting
- Make sure you are editing the correct cart template (if your store uses more than one).
- Check if rewards are hidden on certain devices (desktop vs mobile) in your layout settings.
- Confirm the cart is truly empty (no hidden items, add-ons, or gifts already in cart).
- Confetti usually triggers only when a reward changes from locked to unlocked. If it’s already unlocked, you may not see it again.
- Try adding items slowly to cross the goal amount one time.
- If you use multiple rewards, test with a different tier.
- Some cart layouts group special items (like gifts) into a separate block. In that case, position may be limited.
- If you have more than one gift, all gifts may be grouped together (top or bottom).