Review App Integrations (Star Ratings)
What this feature does
Oxify can show product star ratings from supported review apps in two places:
- Cart items (each product in the cart drawer)
- Upsell cards (products suggested in the cart drawer)
This helps shoppers trust the product faster, without leaving the cart.
Before you start (quick checklist)
- You have a supported review app installed and active.
- Star ratings show somewhere on your storefront already (for example on product pages or collection pages).
- Oxify Cart Drawer is installed and active on your current theme.
Enable star ratings
In your Shopify admin, open Apps → Oxify Cart Drawer. Then go to Integrations (or Integrations & Advanced, depending on your version).
Look for a section named Review app integrations or Star ratings. You should see a list of supported review apps.
Choose the review app that your store uses. Save your changes.
Enable:
- Show stars on cart items
- Show stars on upsell cards
Save your changes.
Open your storefront and add a product that has reviews. Open the cart drawer and check:
- The product row shows stars (cart items)
- Recommended products show stars (upsell cards)
When stars don’t render (troubleshooting)
If you turned the setting on but don’t see stars, go through the checks below in order.
Most stores only use one review app, but sometimes old apps are still installed. In Oxify, confirm you selected the same review app that is currently showing reviews on your store.
If you recently switched review apps, update the selection and save again.
Try these quick checks:
- Open the product page and confirm the product has stars there.
- Add that same product to cart and check the cart drawer again.
Some cart designs can hide smaller elements on mobile or in compact layouts.
- If you have a “compact” cart item layout, try switching to a roomier layout.
- If you changed font sizes, line spacing, or row height, increase spacing and test again.
Stars in the cart drawer are loaded inside the cart UI. If another app is changing the cart, it can stop stars from loading.
Common signs:
- Stars work on product pages, but never show inside the cart drawer
- Upsell cards show, but stars do not
- Only certain themes show the problem
Try:
- Temporarily disable other cart/upsell apps and test again.
- Test on a clean theme preview (a theme you haven’t customized much).
Sometimes your browser or theme preview shows an older version.
- Open an incognito/private window and test again.
- Hard refresh the page (reload without cache).
- Test on a second device (mobile data works well for this).
This usually means the upsell product cards are loading, but the review app rating cannot be matched for those products.
Check:
- The upsell products are published to the same sales channel (Online Store).
- The upsell products have reviews (try adding reviews to one test product).
- The upsell cards are not set to a super-minimal style that hides extra info.
What “supported review apps” means
Oxify only supports star ratings for the review apps shown inside the Integrations section in your app dashboard. If your review app is not listed there, stars may not load inside the cart drawer.
Quick success check
- Add a product with reviews to your cart
- Open the cart drawer
- Confirm stars show on the cart item
- Confirm stars show on upsell cards (if upsells are enabled)